Frequently Asked Questions

Visit our registration page and complete the form with your company name, corporate email address, and create a secure password. A representative from our company will verify your request.

For companies, you need to provide the company name, a corporate email address, and the contact details of the primary representative. If you are self-employed, enter your name, professional email address, and your tax identification number (NIF). Make sure to include a valid phone number to verify your identity.

With a B2B account, you gain access to exclusive pricing, personalized support, and advanced tools for order management.

If you forgot your password, click on “Forgot your password?” on the login page and follow the instructions to reset it via your corporate email.

At the moment, it is not possible to add multiple users to a company account, but we are working to enable this feature in the future.

Log in to your account and go to the “My Profile” section to update your contact information, address, and other preferences.

For assistance, you can contact us through the live chat on the platform, by sending an email to soporte@tuempresa.com, or via WhatsApp and phone. You can also reach out to the sales representative assigned to your company, whose details are available in the company profile.